SPECIALIZED COURSES

Elective 1 Japanese (Nihongo) Basic and A1

This course is an introduction to the Basics of Nihongo. Students will study the writing and pronunciation of Hiragana, Katakana, and some Kanji. This course is designed as an introduction to Japanese Language N5 level consisting of introducing yourself in Japanese, basic grammar patterns, time, numbers, cultural content such as shops conversation, transportation, Japanese bow, and a lot more.

COURSE PREREQUISITE (S):

This course is intended to provide a solid foundation for all individuals pursuing to learn Nihongo Language for employment and career development. Topics covered under the Basic Language, N5, and N4 level Certification will prepare students to sit for the yearly JLPT exam in the Philippines.

JLPT Japanese Language Proficiency Level | N4

Level N4 Beginner A

This course is an introduction to the Basics of Nihongo. Students will study the writing and pronunciation of Hiragana, Katakana and some Kanji. This course is designed as an introduction to Japanese Language N4 level.

• To be adept to grammar, vocabularies and Japanese expressions associated in JLPT Level N4.

• To comprehend, read and write sentences, listening & writing comprehension suited for JLPT Level N4.

COURSE PREREQUISITE (S):

• N5 Beginner Level A and N5 Intermediate Level B

• Mastered writing, reading and pronunciation of Japanese Hiragana, Katakana and N5 Basic Kanji

• N5 Level sentence patterns and expressions.

• (used in the Online Japanese Beginner Course N5 Beginner & Intermediate Level)

This course is intended to provide a solid foundation for all individuals pursuing to learn Nihongo Language for employment and career development. Topics covered under the Basic Language, N5 and N4 level Certification will prepare students to sit for the yearly JLPT exam in the Philippines.

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Level N4 Intermediate B

This course is an introduction to the Basics of Nihongo. Students will study the writing and pronunciation of Hiragana, Katakana and some Kanji. This course is designed as an introduction to Japanese Language N4 level.

• To be adept to grammar, vocabularies and Japanese expressions associated in JLPT Level N4.

• To comprehend, read and write sentences, listening & writing comprehension suited for JLPT Level N4.

COURSE PREREQUISITE (S):

• N5 Beginner Level A

• N5 Intermediate B

• N4 Beginner A

• Mastered writing, reading and pronunciation of Japanese Hiragana, Katakana and N5 Basic Kanji

• N5 Level sentence patterns and expressions.

• (used in the Online Japanese Beginner Course N5 Beginner & Intermediate Level)

This course is intended to provide a solid foundation for all individuals pursuing to learn Nihongo Language for employment and career development. Topics covered under the Basic Language, N5

and N4 level Certification will prepare students to sit for the yearly JLPT exam in the Philippines.

JLPT Japanese Language Proficiency Level | N5

Level N5 Beginner A

This course is an introduction to the Basics of Nihongo. Students will study the writing and pronunciation of Hiragana, Katakana, and some Kanji. This course is designed as an introduction to the Japanese Language N5 level consists of introducing yourself in Japanese, basic grammar patterns, time, numbers, cultural content such as shops conversation, transportation, Japanese bow, and a lot more.

COURSE PREREQUISITE (S):

This course is intended to provide a solid foundation for all individuals pursuing to learn Nihongo Language for employment and career development. Topics covered under the Basic Language, N5, and N4 level Certification will prepare students to sit for the yearly JLPT exam in the Philippines.

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Level N5 Intermediate B

This course is an introduction to the Basics of Nihongo. Students will study the writing and pronunciation of Hiragana, Katakana, and some Kanji. This course is designed as an introduction to the Japanese Language N5 level consisting of introducing yourself in Japanese, basic grammar patterns, time, numbers, cultural content such as shops conversation, transportation, Japanese bow, and a lot more.

COURSE PREREQUISITE (S):

• Writing. Mastering pronunciation and writing of Japanese hiragana and katakana (used in the Online Japanese Basic Course) and Kanji

• N5 Beginner A

This course is intended to provide a solid foundation for all individuals pursuing to learn Nihongo Language for employment and career development. Topics covered under the Basic Language, N5, and N4 level Certification will prepare students to sit for the yearly JLPT exam in the Philippines.

CONTACT CENTER – 100 Hour Finishing Course

This program aims to have participants understand and develop effective English skills and enhanced appreciation of the real essence of quality customer service, which is essential for all employees, whether in a BPO, call center, or any type of work environment. It provides practice in Mind-setting, Clear Communication, High Impact On-the-Call Performance, and Effective Customer Interaction which are keys to establishing one tone of service across all contact points, increasing satisfaction on the first call, customer delight, and loyalty.

At the completion of this program, participants will be able to:

• Build on personal confidence by engaging in confidence-building exercises, focusing on affirmations and assertive communication, and begin employing such in the duration of the 100-hour learning period.
• Effectively organize and structure a message or idea using techniques and tips which are applicable and relevant in their functional conversation.
• Appropriately apply grammar rules and business vocabulary and expressions when communicating with customers and colleagues.
• Understand what excellent customer service is and how it should be delivered consistently through verbal and non-verbal mediums.
• Identify and demonstrate essential interaction skills that will consistently delight customers.
• Apply effective probing skills to efficiently uncover real issues and thus, minimize resolution time.

Corporate Makeup and Hair Grooming For Professionals

Joan Manzo is a Professional Makeup Artist specializing in HD and beauty makeup for various events like weddings, debuts, and special occasions. She holds a bachelor’s degree in Political Science from Centro Escolar University.

Joan has worked with international makeup brands such as Make Up For Ever, and MAC Cosmetics. During her stay, she enjoyed local and international training from these makeup giants. Not long after, she has been part of the core team as one of MAC’s Certified Makeup Artists.

Agenda:

• The Transition of Makeup Trends
• Skincare Basics
• Building Base Makeup
• Eyes & Color Combination
• Blush & Contouring
• Lip Makeup
• Makeup For Mature Women
• Hair Grooming For Men & Women

TESOL | Certification Training Program

(Teaching English to Speakers of Other Languages)

Your TESOL certification is your passport to educate others whilst working to achieve your personal goals. Build your skillset in the delivery of English to Speakers of Other languages by building a portfolio of professional TESOL qualifications.

This component will take you approximately 120 hours to complete. It introduces all the main aspects of classroom teaching methods as well as information on job search and overseas opportunities.

Why the need for a TESOL Certificate?

The demand for English teachers around the world is unprecedented. Globalization of business, travel and tourism, the internet, entertainment, and academic education means that the need for people everywhere to speak English has never been greater.

Over the last decade, the demand for QUALIFIED English teachers has grown. Overseas employers now seek out people who have completed at least some basic training in teaching English and people who have an understanding of what is required once they enter the classroom.

As a native speaker of English, you are in high demand for teaching positions around the world. Not only do you bring your SPOKEN English to the classroom, but you also bring your innate UNDERSTANDING of the language – you know the unique way in which English functions in the real world, rather than just what can be learned from a book – the slang, the idiosyncrasies, the customs of the language.

BPO 101: 10-day Near Hire Training

This training program is aimed at call center applicants in the near-hire profile. The overall objective of this training is to provide participants with the basic skills and knowledge necessary to increase competency and efficiency pre, during, and post-hire.

Learning Objectives:

1. Possess the proper mind-setting attitude about the BPO industry and what it entails to be part of it.
2. Identify and apply acceptable vocal skills in interacting with customers.
3. Minimize Filipino accent in order to increase neutral accent speaking ability.
4. Express yourself with considerable ease and in a clear and organized manner

Course Outline
Module 1: Overview of The BPO Industry
Module 2: Confidence and Assertiveness
Module 3: Accent Neutralization
Module 4: Vocal Skills
Module 5: Grammar Skills Review
Module 6: Organization and Structure
Module 7: Interview Tips
Module 8: Listening Comprehension, Customer Service & Intro to Sales
Module 9: Post Assessment   

FREELANCING (VIRTUAL ASSISTANT) COURSE

The Surge Marketplace is a leader in freelancing online courses innovation in the Philippines crafting relevant, high quality, and on-demand online training to leverage your freelancing and business with over 35,000 students around the globe! Below is one of our proven virtual assistance training, the Freelancing Course. This is our Surge’s “scratch to success” course with quality content, a thorough guide, and competitive after-course advantage through real hands-on portfolios mirroring marketplace work that has led our students to online job success!

Training Coverage:

– Virtual Assistance Basics
– Virtual Assistance Branding Set up
– Virtual Assistance Applications
– Virtual Assistance Payment Setup
– General Virtual Assistance (GVA) Tasks
– Social Media Basics
– Social Media Accounts Creation and Optimization
– Social Media Content Planning and Creation
– Scheduling and Posting Social Media Content
– Organic Social Media Marketing
– Simple Website Creation, Optimization, and Management
– Online Writing and Marketing
– SEO Basics and Setup
– SEO On-Page Optimization
– SEO Off-Page Optimization (Backlinking)
– Lead Generation
– Basic Facebook Ads
– YouTube Optimization
– Basic Email Marketing
– Influencer Marketing

Course Options:

Option 1: FVA Course Training – PREMIUM (With Portfolio Checking and Live Coaching Sessions)
Option 2: FVA Course Training – BASIC (Online Course with Canned Response Only)
Option 3: FVA Course Training – STANDARD (With Portfolio Checking)